Return Policy

We pride ourselves on our product quality with strict quality controls. To give you extra security, we also offer you a comprehensive solution. 30 days money back guarantee . Buy with confidence and enjoy a safe and secure shopping experience with VIDI BAGS!


We do not accept returns under the following conditions:

- Items outside the 30-day warranty period.

- Items that have been washed, worn, used or abused.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 30 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 30 days has expired.

You bear the costs of returning the goods yourself.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Address for returns:

Peter-Krauseneck-Strasse 16,
79618 Rheinfelden (Baden),